Welcome to Kale Fans (https://www.kalefans.net/). We, Kale Environmental Technology (Shanghai) Corporation ("we" or "us"), are committed to protecting your ("user" or "you") privacy. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website at https://www.kalefans.net/ (the "Website"). Please read this Privacy Policy carefully before using our Website. If you do not agree to the terms of this Policy, please stop using our Website.
1. Information We Collect
When you visit our website, we may collect the following types of information:
1.1 Information You Provide Directly
Contact Information: When you contact us through the contact form on the Website, by email, or by phone, we may collect your name, company name, email address, phone number, country/region, and any other information you provide.
Inquiry Information: When you request a quote or product information, we may collect details such as project information, fan specifications, and the installation environment.
Job Postings: If you apply for a position through the Website, we may collect the personal information contained in your resume.
1.2 Information Collected Automatically
Log Data: When you visit the Website, our servers automatically record information such as your IP address, browser type, operating system, pages visited, time and duration of visit, and referring website.
Cookies and Similar Technologies: We use cookies and similar tracking technologies to track your activity on our Website and store certain information. Cookies are small files with a small amount of data, which are often used as anonymous unique identifiers.
Necessary Cookies: These are essential for the Website to function properly.
Analytics Cookies: We use tools such as Google Analytics to understand how visitors interact with our Website, which helps us improve our content and user experience.
Advertising Cookies: We use advertising platforms such as Google Ads to deliver targeted advertising and measure the effectiveness of our advertising campaigns. These cookies may be used to show you relevant ads in the future based on your visits to our Website (i.e., remarketing).
2. How We Use Your Information
We use the information we collect for the following purposes:
Provide and maintain our services and monitor website usage.
Respond to your inquiries and provide you with the requested product information, quotes, and support.
Process orders and communicate with you about order status, shipping, and other information.
Email technical updates, newsletters, marketing, and promotional materials that may be of interest to you (you can opt out of receiving these).
Improve, test, and monitor the effectiveness of our website.
Perform analytics and advertising activities, including remarketing through Google Ads.
Comply with legal obligations and protect our legal rights.
3. How We Share and Disclose Your Information
We do not sell your personal information to third parties. We only share your information in the following circumstances:
Service Providers: We work with third parties who help us operate our website, conduct our business, or provide services to you, such as website hosters, data analytics providers (such as Google Analytics), email marketing providers, and payment processors. These third parties may only use your personal information to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Legal Requirements: We may disclose your information if we are required to do so by law, subpoena, or government request.
Business Transfers: Your personal information may be transferred if we are involved in a merger, acquisition, or asset sale.
Protection of Rights: We may disclose your information as required or permitted by law to investigate potential violations of law, prevent fraud, or protect the safety of us, our users, or the public.
4. International Data Transfers
As a Chinese manufacturer and exporter of HVLS fans, the data we collect may be processed within China. Furthermore, because our customers are located worldwide and we use service providers (such as Google LLC) located in other countries, your information may be transferred to and processed in jurisdictions outside of your country. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
5. Your Data Protection Rights
Depending on the laws of your region, you may have the following rights:
Right of Access: Request a copy of the personal information we hold about you.
Right of Correction: Request that any information we believe to be inaccurate be corrected, or that information we believe to be incomplete be supplemented.
Right of Erasure: Request that we delete your personal information in certain circumstances.
Right to Restriction of Processing: Request that we restrict the processing of your personal information.
Right to Data Portability: Request that your personal information be transferred to you or another organization in a structured, commonly used, and machine-readable format.
Right to Object: Object to our processing of your personal information.
To exercise these rights, please contact us using the contact information provided at the end of this Policy. We may verify your identity before responding to your request.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, misuse, or alteration. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
7. Third-Party Links
Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's website. We strongly recommend that you review the privacy policy of every website you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites.
8. Children's Privacy
Our website is not directed to individuals under the age of 13. We do not knowingly collect personally identifiable information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us and we will work to delete that information from our records.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with a new version and an updated "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Site following any changes to this Policy will constitute your acceptance of those changes.
10. Contact Us
If you have any questions, suggestions, or need to exercise your rights regarding this Privacy Policy, please feel free to contact us:
Company Name: Kale Environmental Technology (Shanghai) Corporation
Website: https://www.kalefans.net/
Email: info@kalefans.net